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questions?

software & downloads 

NOTE:
All of our products ship with the latest version of our software. 
currently only items purchased before Sept 2023 will benefit from an update

NOTE:
there is always some risk when updating. NEVER update immediately before an event. Ideally you should complete an update 1 week before hand to be sure we can ship parts to you if repair is needed

Please watch companion videos fully before attempting any update or requesting support.

We always do our best to support our customers but we are a tiny team and a new software rollout will affect hundreds of customer devices, many of whom will rush to update at the same time.

So Pleeeeeaaaaase be patient with us as we do our best to help everyone


That said...
if you need us
contact us

STEP
1

Software Download instructions Our software has been designed to run on nearly all current Windows PC's and does not requite installation. 1: Download the file from www.b-s.cc/BeatCommanderCurrent.zip 2: Copy the .exe file out of it's zip folder into your computer (My documents folder for example) 3: Double click to open the application 4:A video walkthrough can be found via the blue Video icon above. NOTE: Our software was designed and compiled by our team in Alberta, Canada. Our code is "Signed" and safe when downloaded directly using our link. If you would like to be certain your .exe is authentic, do the following; 1) Right click on the .exe 2) Select "Properties" 3) Select the "Digital Signatures" Tab 4) Confirm the file was signed exclusively by "MadeBySloan"

STEP
2

Firmware install instructions Skip this step if you have Just recieved your new Helmet as we ship with the latest firmware already installed. A video walkthrough can be found via the blue Video icon above. The above Download link will open a new tab to take you to our firmware download page to select your device(s). You may want to return to this page afterwords to review available animations once installation is complete.

STEP
3

Animation Download instructions A video walkthrough can be found via the blue Video icon above. The above Download link will open a new tab to take you to our animation download page listed by device. You may want to return to this page every so often to see our new animations as they become available.

STEP
4

robot rock around the world...
​you're human 
after all

You're done! But if you're bored you could put on a helmet and... Buy it, use it, break it, fix it, trash it, change it, mail, upgrade it Charge it, point it, zoom it, press it, snap it, work it, quick erase it Write it, cut it, paste it, save it, load it, check it, quick rewrite it Plug it, play it, burn it, rip it, rip it Lock it, fill it, call it, find it, view it, code it, jam, unlock it Surf it, scroll it, pause it, click it, cross it, crack it, switch, update it Name it, read it, tune it, print it, scan it, send it, fax, rename it Touch it

STEP
ninja

proficient with after effects?

Learn how to make your own animations We have prepaired a kit for those who have experience with Adobe's After Effects. it includes example after effects templates to get you started along with other resources. We encourage you to share your creations with us so we may publish them for all our Robot Rockers to enjoy. Download the kit from www.b-s.cc/AnimationKit.zip You will find the most up to date video guide within the zip folder.

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